Delete Your Mimo Account

What happens when you delete your account

Your account, profile information and access to the Mimo app are permanently closed. Trip and payment records may be kept for a limited period where required by law or for fraud prevention, as described in our Privacy Policy, and are deleted or anonymised afterwards.

How to request deletion

1. Make sure any active rental is ended and your wallet balance is used or refunded.
2. Submit the request form below, or email us directly using the contact details in the footer.
3. We confirm your request by email and complete the deletion within the timeframe required by applicable law.